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Feedback / Suggestion

(Draft Questionnaire for online system Developed by Department)

1. Were you able to get all the information related to the application submission/ approval, checklist of documents to be submitted and fees to be paid on the online portal ?
2. Were you aware of the timelines for the approval under the ORTPSA ?
3. Were you provided the approval within the timeline prescribed under ORTPSA ?
4. Were you able to submit the application and make payment online ?
5. Were you able to track the status of application through the portal ?
6. Was the online downloaded certificate accepted by all concerned authorities ?
7. Was the online downloaded certificate accepted by all concerned authorities ?
8. Were you able to complete the whole process from application submission, approval to downloading final approved certificate without visiting any office physically ?
9. Have you felt the reform and are you satisfied with the reform implementation ?