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Feedback / Suggestion
(Draft Questionnaire for online system Developed by Department)
Availed Service :
--Select Availed Service--
Permit for IMFL/FMFL, BEER and CL
NOC for Export of IMFL and BEER
Firm Name :
Name of the Person :
Contact No. :
Contact EmailID :
Address :
Service availed On :
1. Were you able to get all the information related to the application submission/ approval, checklist of documents to be submitted and fees to be paid on the online portal ?
Yes
No
2. Were you aware of the timelines for the approval under the ORTPSA ?
Yes
No
3. Were you provided the approval within the timeline prescribed under ORTPSA ?
Yes
No
4. Were you able to submit the application and make payment online ?
Yes
No
5. Were you able to track the status of application through the portal ?
Yes
No
6. Was the online downloaded certificate accepted by all concerned authorities ?
Yes
No
7. Was the online downloaded certificate accepted by all concerned authorities ?
Yes
No
8. Were you able to complete the whole process from application submission, approval to downloading final approved certificate without visiting any office physically ?
Yes
No
9. Have you felt the reform and are you satisfied with the reform implementation ?
Yes
No
Message: